What our certificates are, and what they are not

A plain description, so that you and anyone you show it to know exactly what it means.

What is on it

• Your name, exactly as you typed it
• The course title
• Whether it is a Certificate of Completion or a Certificate of Knowledge Assessment
• The date it was issued
• A unique, unguessable certificate ID, and a QR code that opens our verification page
• Who issued it, and a short statement of what it does not mean

What it shows

That the person named did this online training and passed its assessment (or, for a Certificate of Knowledge Assessment, passed the assessment) on our site, on the record we keep.

What it does not show

• It is not a qualification. It is not approved by NZQA, it is not listed on the New Zealand Qualifications and Credentials Framework, and it carries no credits or unit standards.
• It is not an assessment of practical skills. Nobody has watched you do the task.
• It is not a licence, a registration or a clearance to do any job.
• It does not, on its own, show that an employer has met any legal duty to train or supervise its people.
• We do not promise that an employer, agency or funder will accept it. Each decides for itself.
• It is not a listed qualification for any care and support pay step. If your pay depends on a qualification, ask your employer which ones count.

When you need something else

If you are asked for a named qualification, a first aid certificate from an accredited trainer, or hands-on competency sign-off, this certificate does not replace it. Ask the person requesting it what they accept. Our awareness courses can still help you prepare or refresh what you know.

Free official training

Government agencies and sector bodies offer free training on some of the same topics, sometimes with their own certificate. Where we know of one, we link to it on the course page, beside the price, so you can choose. For example, the Office of the Privacy Commissioner and the Health and Disability Commissioner both run free online modules.

If your employer tells you to buy this

You do not have to buy a certificate from us to study here. In New Zealand a business must not charge its workers for anything it does or provides for health and safety. If your employer requires health and safety training, talk to them before you pay for anything, and ask them to confirm what they actually need.

How someone can check it

Anyone can enter the ID on our verification page, or scan the QR code, with no account. They will see the name, the course, the type of certificate, the issue date and whether it is still valid. They will not see your email, your score or any payment details. A certificate withdrawn after a refund shows as withdrawn, and without your name.

How long it lasts

We print an issue date and no expiry date, because awareness training has no set expiry in itself. Your employer may have its own refresher period, and rules and guidance do change, so a recent date can matter.

What it costs

NZ$24.90 for a standard course, or NZ$34.90 for a longer one, as a single payment. The training and every assessment attempt are free. We ask you to buy only after you have passed.

If your name is wrong

Write to us and we will correct a typo free of charge. Refunds and corrections.