How we check our content

Every course page tells you when it was last checked, and against what.

What every course goes through

1. Researched from official sources. For example Health New Zealand, WorkSafe New Zealand, the Office of the Privacy Commissioner, the Ministry for Primary Industries and New Zealand legislation. Sources are linked on the course page.
2. Drafted, with AI assistance. We say so plainly. The text is original and is not copied from any other training provider.
3. Checked against the sources. An AI assistant checks each figure, phone number, date and legal reference against its source, and a script checks that every source link still loads. Advice that no official source supports is removed, or replaced with an instruction to follow your workplace's procedure. The date of that check is shown on the course.
4. Reviewed by a qualified professional, where a non-specialist cannot judge the risk. See below.
5. Approved for publication by a person, by version. Our editor reviews each course, the results of these checks and every issue they flag, and decides what to change before approving it. Each published version has a version number and a dated change history.

Who reviews the courses

Every course stays close to official guidance from agencies such as WorkSafe, Health New Zealand, the Ministry for Primary Industries and the Health and Disability Commissioner. Each course is checked against that guidance as described above, and our editor approves it before it is published. Courses on care, dementia, early childhood, mental wellbeing and asbestos are kept to awareness: noticing, preventing, understanding and telling the right person. They do not teach clinical care, first aid, safeguarding procedure or asbestos work, and they send you to your workplace's procedure for those.

A course is reviewed by an external professional only if its page says so. When that happens, the course names the reviewer, their credentials, what they reviewed and the date. We never invent a reviewer.

What our courses are, and are not

They are independent awareness courses. They are not approved by NZQA, carry no credits and are not a qualification, licence or ticket. They do not assess practical skills and do not replace the induction and hands-on training your workplace must give you. Whether a certificate is accepted is up to each employer.

Keeping things current

Rules and guidance change. We re-check sources on a schedule and whenever we learn of a change, and update the version and date on the course. A certificate records the version of the course it was issued for.

Found a mistake?

Please tell us. We read every report, correct errors quickly and record the change in the course history.