Contact us

A person reads every message. We reply within two working days.

Email: support@steadyhand.co.nz

Quickest answers

• Find a certificate you bought
• See your progress and passes on this device
• Verify someone's certificate
• Ask about a refund or a name correction

When you write to us

Tell us the course and, if you have one, your certificate ID. Please never send card numbers. We never need them, and we will never ask for them.

Employers and larger groups

Want to use this with a team, or to check what a certificate covers before relying on it? Write to the same address.

Something wrong in a course?

Tell us which course and what looks wrong. We check every report against the source.