Plain guidance on employment rights, first-line leadership and clear communication at work in New Zealand. It is general information, not legal advice.
Employment, leadership and communication
What a new worker in New Zealand is owed: a written agreement, minimum pay, breaks, leave and fair treatment, and what to do when something goes wrong.
Free to study
Certificate NZ$24.90 if you pass
Employment, leadership and communication
For people just promoted from the floor: clear tasks, delegating, check-ins, short talks, fair rosters, health and safety, and what to pass up the line.
Free to study
Certificate NZ$24.90 if you pass
Employment, leadership and communication
What counts as workplace bullying in New Zealand and what does not, your options if you experience or see it, what team leaders should do, and where help is.
Free to study
Certificate NZ$24.90 if you pass
Employment, leadership and communication
For new managers in New Zealand: priorities, roster costs, hiring, agreements, trial periods, leave, flexible requests, safety duties and when to get advice.
Free to study
Certificate NZ$24.90 if you pass
Employment, leadership and communication
For people already running a team: routines, workload, conflict between two people, keeping everyone included, coaching, change, and looking after yourself.
Free to study
Certificate NZ$24.90 if you pass
Employment, leadership and communication
How to raise a problem, listen, agree next steps, recognise good work and take feedback, and when a quiet word needs your employer's formal process.
Free to study
Certificate NZ$24.90 if you pass
Employment, leadership and communication
How to say the main thing first, listen, check understanding, write plainly, hand over between shifts and get an interpreter when someone needs one.
Free to study
Certificate NZ$24.90 if you pass
Employment, leadership and communication
How to write factual, timely notes, correct mistakes honestly, handle incident and complaint records, and understand who may read records and how long they are kept.
Free to study
Certificate NZ$24.90 if you pass
Other topics