Free to study. Every lesson and assessment is free. Paid certificates are not on sale yet.

Online training for support workers in New Zealand

Courses for people supporting disabled people and others in the community. Short modules that work on a phone between shifts.

Written for this job

Aged care and disability support

Disability Awareness for Support Workers

How disabled people in New Zealand describe disability, supporting people to lead their own lives, rights, communication, and what to do when a choice worries you.

  • 37 min
  • 5 modules

Free to study

Certificate NZ$24.90 if you pass

Aged care and disability support

Professional Boundaries in Care and Support

Recognise when a care relationship is getting too personal, from gifts and texts to small-community ties, and know when and whom to tell.

  • 37 min
  • 5 modules

Free to study

Certificate NZ$24.90 if you pass

Also useful

Infection prevention and control

Infection Prevention Awareness

Clean hands, gloves and masks, coughs and sneezes, staying home when sick, and speaking up. Plain-English infection prevention basics for NZ care and cleaning work.

  • 38 min
  • 6 modules

Free to study

Certificate NZ$24.90 if you pass

Manual handling and workplace safety

Workplace Health and Safety Basics

Your rights and duties under New Zealand's Health and Safety at Work Act: reporting hazards, stopping unsafe work, HSRs, PPE, and the changes from 1 April 2027.

  • 38 min
  • 5 modules

Free to study

Certificate NZ$24.90 if you pass

Aged care and disability support

Starting Work in Aged and Home Care

For your first weeks as a caregiver or support worker: who does what, people's rights, dignity, whānau, noticing and reporting changes, home visits and speaking up.

  • 49 min
  • 6 modules

Free to study

Certificate NZ$34.90 if you pass

Aged care and disability support

Dementia Awareness

What dementia is and is not, common changes, respectful communication, and what to notice and report about distress, choices, walking, eating and whānau.

  • 40 min
  • 6 modules

Free to study

Certificate NZ$24.90 if you pass

Fire safety and emergencies

Workplace Emergency Readiness

What to find out on day one at work, and what New Zealand guidance says to do in an earthquake, tsunami, storm, flood, fire or threat.

  • 37 min
  • 5 modules

Free to study

Certificate NZ$24.90 if you pass

Manual handling and workplace safety

Mental Wellbeing at Work

Everyday stress at work, habits with evidence behind them, work factors that can harm wellbeing, checking in with a colleague, and whom to tell.

  • 40 min
  • 5 modules

Free to study

Certificate NZ$24.90 if you pass

Employment, leadership and communication

Employment Rights Basics

What a new worker in New Zealand is owed: a written agreement, minimum pay, breaks, leave and fair treatment, and what to do when something goes wrong.

  • 42 min
  • 5 modules

Free to study

Certificate NZ$24.90 if you pass

Office, privacy and cyber security

Privacy at Work

What the Privacy Act 2020 means in everyday work: collecting, protecting, sharing and disposing of information, and what to do after a mistake.

  • 35 min
  • 5 modules

Free to study

Certificate NZ$24.90 if you pass

Office, privacy and cyber security

Spotting Scams and Phishing at Work

How scams reach workers, how to check a message, payment or call by another channel, and what to do straight after a mistake, without shame.

  • 38 min
  • 5 modules

Free to study

Certificate NZ$24.90 if you pass

Employment, leadership and communication

Clear Communication at Work

How to say the main thing first, listen, check understanding, write plainly, hand over between shifts and get an interpreter when someone needs one.

  • 38 min
  • 5 modules

Free to study

Certificate NZ$24.90 if you pass

Employment, leadership and communication

Record Keeping at Work

How to write factual, timely notes, correct mistakes honestly, handle incident and complaint records, and understand who may read records and how long they are kept.

  • 37 min
  • 5 modules

Free to study

Certificate NZ$24.90 if you pass

Before you rely on a certificate as a support worker

Rights come first

Good support starts from what the person wants and from their rights under the Code of Health and Disability Services Consumers' Rights. Our courses explain general principles, and the person you support remains the authority on their own life.

Ask what your organisation accepts

Providers and funders set their own training requirements. If you are applying for a role, ask what they want to see before you buy anything.