Courses for kitchen, cafe and front-of-house staff who want a clear grounding before or during a job.
Food safety and allergens
Everyday food safety for NZ food workers, using MPI's figures: handwashing, staying away when sick, keeping food apart, temperatures, cooling, reheating and date marks.
Free to study
Certificate NZ$24.90 if you pass
Food safety and allergens
Recognise allergy, intolerance, coeliac disease, the declared allergens and cross-contact, and know when to check, whom to tell and when to phone 111.
Free to study
Certificate NZ$24.90 if you pass
Also useful
Manual handling and workplace safety
Spot what makes a manual task risky, report it early and know what better controls look like. Drawn from WorkSafe guidance. Not lifting technique or moving people.
Free to study
Certificate NZ$24.90 if you pass
Cleaning and hotel housekeeping
Clean before you disinfect, read labels and safety data sheets, never mix products, handle wet floors and lone work, and know what to leave alone and report.
Free to study
Certificate NZ$24.90 if you pass
Cleaning and hotel housekeeping
Practical safety for room attendants and laundry staff in NZ hotels and motels: workload strain, needles and drugs, lone work, harassment, guest privacy and heat.
Free to study
Certificate NZ$24.90 if you pass
Manual handling and workplace safety
Your rights and duties under New Zealand's Health and Safety at Work Act: reporting hazards, stopping unsafe work, HSRs, PPE, and the changes from 1 April 2027.
Free to study
Certificate NZ$24.90 if you pass
Hospitality and retail
Plain steps for upset customers: listen, say what you can do, be honest about refunds, hand over well, and leave and get help when it stops being safe.
Free to study
Certificate NZ$24.90 if you pass
Fire safety and emergencies
What a fire warden usually does before, during and after an alarm, what New Zealand law actually says, and how evacuation schemes and trial evacuations work.
Free to study
Certificate NZ$24.90 if you pass
Fire safety and emergencies
What to find out on day one at work, and what New Zealand guidance says to do in an earthquake, tsunami, storm, flood, fire or threat.
Free to study
Certificate NZ$24.90 if you pass
Manual handling and workplace safety
Everyday stress at work, habits with evidence behind them, work factors that can harm wellbeing, checking in with a colleague, and whom to tell.
Free to study
Certificate NZ$24.90 if you pass
Employment, leadership and communication
What a new worker in New Zealand is owed: a written agreement, minimum pay, breaks, leave and fair treatment, and what to do when something goes wrong.
Free to study
Certificate NZ$24.90 if you pass
Employment, leadership and communication
For people just promoted from the floor: clear tasks, delegating, check-ins, short talks, fair rosters, health and safety, and what to pass up the line.
Free to study
Certificate NZ$24.90 if you pass
Office, privacy and cyber security
Everyday cyber security for people who are not IT staff: passwords, two-step verification, updates, devices, Wi-Fi, file sharing, backups, AI tools and reporting.
Free to study
Certificate NZ$24.90 if you pass
Office, privacy and cyber security
What the Privacy Act 2020 means in everyday work: collecting, protecting, sharing and disposing of information, and what to do after a mistake.
Free to study
Certificate NZ$24.90 if you pass
Office, privacy and cyber security
How scams reach workers, how to check a message, payment or call by another channel, and what to do straight after a mistake, without shame.
Free to study
Certificate NZ$24.90 if you pass
Employment, leadership and communication
What counts as workplace bullying in New Zealand and what does not, your options if you experience or see it, what team leaders should do, and where help is.
Free to study
Certificate NZ$24.90 if you pass
Employment, leadership and communication
For new managers in New Zealand: priorities, roster costs, hiring, agreements, trial periods, leave, flexible requests, safety duties and when to get advice.
Free to study
Certificate NZ$24.90 if you pass
Employment, leadership and communication
For people already running a team: routines, workload, conflict between two people, keeping everyone included, coaching, change, and looking after yourself.
Free to study
Certificate NZ$24.90 if you pass
Employment, leadership and communication
How to say the main thing first, listen, check understanding, write plainly, hand over between shifts and get an interpreter when someone needs one.
Free to study
Certificate NZ$24.90 if you pass
Food businesses operate under a food control plan or national programme under the Food Act 2014, and staff are trained in how that plan works in their kitchen. An online course gives background and does not replace that training.
Knowing the common allergens helps, but what keeps customers safe is following your kitchen's recipe, labelling and cross-contact procedures every time.